Cruises Comments and Reviews

Hi Monica and Maria,

We are all home safe and sound and I don't think there are enough words to tell you how incredible the trip was for everyone of us. I just thought I would comment on some of the things that were exceptional on the trip:

• The hotel you recommended, Rincón de Puembo, was perfect. The airport transfers, accommodations, service and food were all excellent.
• The city tour of Quito was wonderful. It provided an excellent introduction to this amazing city. Andres Pepinos was a pleasure.
• Tony could not have been more helpful in getting us to where we had to go and the gifts he brought were terrific.
• The boat, cabins and equipment onboard were all excellent.
• The crew and the service they provided during the entire trip was incredible.
• The netting and bunk rails you added for Thea were perfect.
• The celebration for Thea's birthday was beyond anything we expected. The decorations, balloons, and cake were amazing and Thea was first shocked and then thrilled by the party.
• The anniversary celebration for Madison and Daniel was also incredible. Captain Carlos even performed a second wedding ceremony for them.
• The food created by Fabrizio was INCREDIBLE. We were all amazed at what he was able to cook in the tiny galley including a roast turkey. Everything was delicious. Between all of the meals and snacks, he must have been working 20 hours a day. The food was far beyond anything we expected!
• Our guide, Jairo, was terrific. He is amazingly knowledgeable, patient, and personable. We could not have asked for a better guide. We all felt that we had made a new friend and we will miss him. He made the trip truly special for us!
• We had some spectacular once in a lifetime events during the trip including sailing for about 10 minutes with a very large school of dolphins. The captain saw them off in the distance and changed course so we could sail with them. We also had a young sea lion come aboard while under way and leave the boat through the dining area by jumping off one of the tables to get back in the water. We have incredible videos and photos of both of these events.
• Thea had an absolutely wonderful time and was crying when we were leaving because she wanted to stay longer.

In all, the trip was beyond all of our expectations and my wife and I can't thank you and your staff enough for the amazing time you provided for my family. As we had hoped, it will be a lasting memory that we will all never forget

Best regards,
Bonnie and Stewart

- Stewart, USA
Nemo II - May 12 to 19

Hi Mónica!

We arrived home at 1 am this morning – the first thing on my agenda was to thank you for both the smooth operation and working with me to make sure we had a great trip lined up on the Nemo II.
Our clients were very impressed. Some had been with us before when we used the competitor – they thought the Nemo II was much more comfortable to base from.
Jairo was a very well prepared guide and we learned to work together as a team as we moved through the week. The clients really valued his both his briefings and his in-the-field discussions.
We are very happy with our experience.

Thank you.
Bob Harvey

- Bob, USA
Nemo II - April 21 - 28

Hello Monica,

By this email we would like to thank all your team for the professional assistance.

Moreover, we would like to underline the very good experience that we had with the crew members of Nemo II during our stay.

A special recognition to our guide Franklin, for us the best guide: professional, knowledgeable, open to questions, respecting the timing and taking care of the group all the time.

Wishing you the best.
Best regards,
Ivano Abbadessa

- Ivano, Italia
Nemo II - Jul 23

Dear Monica,

I hope you are well. I want to thank you and the Nemos Team for an unforgettable experience!

From the very start, we have been very well cared for. You have personally taken such great care to answer all of our questions and help us navigate the numerous changes in passenger details, my son’s special diet, and more! I wish I could have met you personally, as I feel we are friends now through so many communications! Unfortunately, our outbound flight was cancelled at the last minute and we were delayed by more than a day, so didn’t arrive until Sunday morning at 1 am.

Despite the travel difficulties, we had a wonderful time! The Nemo Team more than made up for it with their incredible hospitality! We loved the entire crew on Nemo II. Darwin greeted us at the airport for a smooth transition to the ship. Carlos and team had a warm welcome for us on the boat and very nice cabins. The chef, (Ivan I think is the name?) was amazing! You were absolutely right that I had nothing to worry about with medical conditions and food. He and Carlos went above and beyond all of my expectations to have delicious, nutritious and compliant foods that my son could safely enjoy! The other guests were also raving about the high quality of the meals so beautifully presented each day! We have no idea how they do this in such a small kitchen. The ship and the cabin are so well kept and efficiently run. The whole Nemos II team does a magnificent job!

Darwin is an excellent guide! He went above and beyond to make our experience very memorable! We fell in love with the Galapogos Islands and the beautiful animals and people that inhabit them. We had such a great experience! Darwin and the other members of our group feel like family to us now!

Thank you again for everything! Also, for the bottle of wine! I smiled and thought of you! Wish I could have met you and enjoyed a glass together.

All the best,
Kim

- Kim, United State
Nemo II - Jul 09

Hi Monica,

This is Tony Beall (Kim’s husband.) We recently returned from the cruise to the southern Galapagos with Darwin and the crew July 9th through the 13th. BTW thank you for the bottle of wine! That was very kind of you.

We really enjoyed the trip (even though I did have some sea sickness.) Everyone did a fantastic job with the snorkeling, tours, food and service. The accommodations and meals were outstanding. Darwin is an amazing guide and a wealth of knowledge about nature and the Galapagos. One can tell he is very passionate about protecting this special place.

I will plan to leave a 5 star review. Anyway I was interested to send an additional tip to the crew for all of their hard work. Could you facilitate getting it to them for me?

Thank you and please give our regards to Darwin.

Tony Beall

- Tony, United State
Nemo II - Jul 09

Hi Monica,

We're home now following our wonderful month in Ecuador. I could have taken another full turn with those destinations, both the Amazon and the Galapagos, but I'm pleased that we get to return next year.

Things worked out really well, all the way around, so I want to thank you for that. Our clients all commented on the quality of the experience- La Selva and Nemo II, the guides (Rodrigo and Darwin), the staffs and the crews, the great timing of the transfers. Mar y Sol is a lovely place to end.

In the name of improving for the future and expressing gratitude for these recent trips, I have a few comments.

• Overall the Nemo II crews did a very professional job. I, and we all, were pleased with their performance. Francisco the captain projected confidence, a very steady hand at the helm. Luis the First Mate was my favorite, a true sailor who loves what he does, always ready for action. Benjamin and Andres the engineers fixed everything that needed fixing and had a good time doing so. Brian is still learning but will make a good sailor. People liked him and he always performed well.
  Carlos was of course a favorite, and I would hope to work with him again. Francisco on the second trip was also good, but he could learn a few things from Carlos regarding customer care. Overall the boat was always clean, tidy, and extremely well handled and maintained. Both crews are to be commended.
• Darwin is an exceptional guide/naturalist, he's a star, and I request that he be assigned to my trips for 2024.
• Tony, and Dario (Pto Ayora), did a fine job of taking care of transfers. They should be thanked again for their professional service.
  My clients commented specifically on how smooth the transfers went.

Thank you for your hard work putting all this together. I have great faith in you and your team.

Best wishes,
Skip

- Skip, United State
Nemo II - May 14

Hola Mónica, quiero compartir contigo un par de los comentarios de nuestro grupo:

“Nothing can compare with the Galapagos experience we shared together, a rich mix of amazing landscapes; magical sea and land wildlife; delicious food and wonderful company.”
“The time on NEMO III exploring the Galápagos Islands was without doubt fantastic! It was wonderful to meet all of you, sharing stories, laughs, food and wine in that amazing setting.”

¡Coincidimos todos con estos sentimientos!
La última noche tuvimos la oportunidad de manifestar nuestros agradecimientos a la tripulación – Carlos, el capitán, Raul, Alex, Hugo, Diego, Enrique, y a nuestro guía Jimmy Patiño. Todos los miembros de la tripulación fueron super amables y atentos a nuestras necesidades y deseos. Los conocimientos de Jimmy sobre la flora, fauna, geología, e historia de las islas y su pasión para la preservación de sus riquezas naturales nos impactaron sobremanera. Esta “familia Nemo III” hicieron del viaje algo muy especial e inolvidable.
Y Mónica, ¡gracias a ti y tus compañeros en Nemo Galapágos por haber facilitado todo esto! Deben de sentir mucha satisfacción y orgullo de saber que han hecho felices a grupos como el nuestro a conocer el tesoro que son las Islas Galapágos. Esperamos contribuir en algo para que el mundo sepa el valor para la humanidad la conservación de esta diversidad de ecosistemas únicos en el mundo.
Rupert,

- Rupert, UK
Nemo III - May 07

Dear Monica,
Wanted to express our congratulatations for a great cruise on Nemo2. It definitely exceeded our expectations.
Same goes for the crew and especially our guide Darwin.
If you could pls transmit our whatsapp number (just created) to Darwin for the photos taken : +1-905-512-XX63.

Thank you,

- Gabriella&Laszlo, Canada
Nemo II - March 29

Hello Monica
I recently completed the 8 days south Galapagos tour on Nemo II. It was a fabulous trip. I wanted to send our guide Darwin Alvarez an email with some photos but my email was returned. Would you please send his email address to me?
Thank you!

- Carol Mitchell-Springer, USA
Nemo II - March 12 to 19

Just a few words to thank you for the cruise we took
Nemo II
I just want to say how INCREDIBLE was our guide Darwin
I am mysell a tour leader in Canada and i have rarelly met a guide like him
Politite competent calm with lots of knowledge. 10000 thanks to him.
He loves his islands and we can see it!!!
My only little point for this cruise is that i took a sail boat but we did not used the sail .
So thanks again and sau hi to Darwin from Claude and Brigitte

- Claude and Brigitte, Canada
Nemo II - March 12 to 19

Dear Elena
I hope you enjoyed a lovely Christmas and New Year holiday, Ours was perfect!
I wanted simply to thank you for arranging a trip of a lifetime for our family to The Galapagos Islands.
In a nutshell, it was spectacular. Nemo II was perfect for our family - and ultimately a much better option, I think, than the originally envisaged tour aboard Bonita. In the end, the islands visited didn't matter at all, as The Galapagos Islands are ALL utterly spectacular. And having our 3-year-old Noah with just our family on board was the ideal scenario. The crew of Nemo II, and especially our guide Darwin, were outstanding. This trip will live long in our memories and dreams - for me, especially the chance to snorkel with hammerhead sharks - more than 20 of them in one snorkelling experience - which was phenomenal, as well as an experience on our last evening when Nemo II was joined by hundreds of dolphins as we made our way back from Rabida Island to Santa Cruz.
The land based accommodation (that I arranged based on the No 1 Trip Advisor accommodation on Santa Cruz) and the one additional trip that I booked (a day tour to Floreana) totally enhanced our trip. We stayed at Semilla Verde Boutique Hotel in the Santa Cruz highlands - we were phenomenally well looked after and the accommodation was of the highest calibre, with endeavours to restore natural bush on the extensive property and more than 70 giant tortoises in the grounds of the property itself, it was just a delight. And the day trip to Floreana with my two young adult sons was an outstanding add-on, a chance to visit another stunning island, and again great snorkelling with sealions and sharks - as well as the best sightings of blue footed boobies on the shore, an icon of The Galapagos.
All in all, the whole experience exceeded my expectations and proved to me that such a tour is do-able with a 3-year old in the group - just!
With many thanks and warmest wishes,

Nemo II - Jan 1 to 4

We would like to thank you for your excellent service.
We had the best time ever with the Nemo III team. The boat, the team , the guide and chef were amazing. We will highly recommend Nemo to our friends and family.
Thank you again for an amazing experience.

- Hila & Lior Cohen, Canada
Nemo III - July 03 to 10 2022

Dear Monica, first of all, I want to thank you and Maria for working with me to make sure this cruise happened and that we were all well taken care of. Putting together a cruise for 15 people from six different states was no small task.

Each and everyone of us had a wonderful time. The accommodations were clean and comfortable, the crew were experienced, professional and fun. We always felt safe and looked after. The food was delicious! We felt like we were dining in a very classy restaurant with so many varied and tasty choices. Fresh fish was a regular on the menu and the artistic centerpieces daily were appreciated. The service was always nice and the waiter also served as our delightful bartender.

The Naturalist, Marcos was beyond good. He expertly shared his knowledge and love of the Galapagos with insight and humor. He listened to everyone and made us all feel special. My 11 year old Nephew thought he was the best and most fun person and teacher ever! We all felt Marcos to be the leader of the cruise and learned much from him.

For the 15 of us, the cruise on Nemo III was the trip of a lifetime. Thank you all and I wish you a successful new year.

- Sincerely Kathy Roark, USA
Nemo III - 28 Nov to 5 Dec 2021

- Shelenhamer & Dieterich & Pogue , USA
Nemo II - 21 Nov to 25 Nov 2021

Thank you Monica!! We loved Nemo III, Ecuador, Galápagos and Andres!! We appreciate all your help and will refer our friends!! All the best in the future!!

- Greg & Nancy, USA
Nemo III - 06 Jun to 13 Jun 2021

Hello Monica! We are back from Ecuador - what a beautiful country! I want to thank you for all your help in coordinating our trip on the Nemo III. Our guide, Eduardo Guerrero Sanchez was very good. He was very kind, knowledgeable, he kept us all safe and patiently answered all our questions and he was very organized. The crew was also very efficient and helped us safely in all the landings and snorkeling trips. The Captain gave us accurate information about travel times and did everything he could to keep the catamaran as stable as possible. The steward kept the cabins and bathrooms clean and patiently plated our food for everyone.
It was a very memorable cruise and I want to thank you and the entire crew for making it possible.
Thank you so much again and have a great day!
Regards,

- Julie and Vincent, USA
Nemo III - 23 May to 30 May 2021

Dear Monica,
Thank you so much for all what you have done for us! It won’t be so fun without your again and again coordination and endless patience. I will refer you to my friends if they are interested in a trip to Galapagos.
Thanks again
Sincerely,

- Yiya, USA
Nemo III - 14 Mar to 21 Mar 2021

Good morning Mónica,
All went smoothly with Tony this morning!! Both myself and my daughter would like to thank you for your efforts of making this dream vacation come true!!! Thank you. Enjoy your week.

- Janis and Genevieve, Canada
Nemo III - 26 Jan to 02 Feb 2021

Everything was beyond expectations. Sites, knowledge, staff and experiences were great! Thanks so much for a wonderful experience!

- Nelson and Jill - Columbus, OH, USA

Was a wonderful experience – exceeded our expectations – in every way. Food was amazing. Guide was wonderful and FUN. Service was excellent! MUCHAS GRACIAS!

- Greg and Rachel - Columbus, OH, USA

We had an absolutely wonderful experience – would not change a thing! Thank you!!

- Leigh and Greg - Columbus, OH, USA

Very kind crew members to make visit the best possible.

- Jeroen and Francisca - Netherlands

Keep doing the good job you already do!
Buenissimo!

- Jonatan and Caroline - Linköping, Sweden

Superb trip, better than my expectations! Very informative, the food varied + flavor some (would have liked some more fresh fish9 but LOVED the prawns! Service and friendliness superb.

- Andrea and Liam - Christchurch, New Zealand

A wonderful trip! Fantastic! Thanks to all the crew for making it so special. A great crew for sure!

- Helen - Santiago, Chile

An unforgettable experience thanks to professionalism and care of crew and guide. Flawless customer service. Gabriel is a remarkably well informed and entertaining guide. Raul is kind an indefatigable.

- Lucy and George - London, UK

We have really enjoyed our time here – Gabriel and the crew were fantastic! Would highly recommend Galapagos and Nemo II to friends.

- Steve and Gemma - Maidenhead, UK

Amazing trip. We loved every moment. The crew members were excellent as was Marco, our guide. Thank you so much for an unforgettable experience.

- John and Shelley - Ontario, Canada

We loved the small group + catamaran experience! The friendliness of the captain and crew added a lot of fun. Marco´s guidance + knowledge was the cherry on top!

- Ross and Thelma - Dorchester, Canada

Outstanding chef. Meals exceeded my expectations! Crew was extremely attentive. I learned to snorkel from the patient captain. Guide´s pace was perfect. Very knowledgeable + upbeat.

- Deborah - Springfield, VA, USA

It is the most wonderful trip I had ever taken. We saw hammerhead sharks. I liked it very much.

- Il and Yang - Beijing, China

Awesome crew, thoroughly enjoyed our experience. Thank you all!

Elizabeth and Prakash – Christchurch, New Zealand

Very well-orchestrated trip, enjoyable, made your feel welcome, special + food was fantastic. We understand that it takes the entire crew + guide to make such a wonderful trip. On future trips it would be helpful to let guests know the wet suits cost extra. The cost is minimal, but no one knew it was extra.
The trip beat all our expectations!!!

- Janelle and Kevin - Houston, MN, USA

Gabriel is a great guide. Food was excellent, thanks Jimmy. Our panga drivers are so good at what they do, Francisco gave perfect service. The captain is the man. Thanks to the whole crew for AN AWESOME WEEK!

- Connor - Brooklyn, NY, USA

Excellent experience with great crew. Made our family vacation a truly amazing week. Would recommend this to all our friends. The staff are amazing!

- Matthew and Henry - Salem, NC, USA

Took care of all our needs, including food allergies, disabilities and children. Excellent attention.

- Bonnie - Hanover, MA, USA

I was thoroughly impressed with all aspects of this adventure/ vacation. The crew was gracious, the guide was informative and patient. Great job Nemo III.

- Theresa - Knoxville, TN, USA

Delicious food! Nice air conditioning in cabins! We loved it! Superb service!! If I’m being super picky, more pillows would be nice.

- Marshall - Knoxville, TN, USA

THIS WAS ABSOLUTE BEST VACATION – CREW WAS EXCELLENT.

- Holtz - Knoxville, TN, USA

Thank you for a great week! Memories for a lifetime.

- Nicole and Anna - Wabern, Germany

Exceeded our expectations! We will be back!!

- Carla, Jake and Zach - Phoenixville, PA, USA

Fabian is an excellent guide with great people skills. Enthusiastic at all times. Crew attentive and discreet.

- Nigel and Karen - Lewes, UK

Excellent trip! We had a great time!

- Amrite - Chicago, Il, USA

All crew members were friendly, pleasant and open. Guessed what you wanted even before you realized it.

- Derek and Jennifer - San Diego, CA, USA

Guide was excellent and crew very professional. Monica was very helpful during booking.

- Alex - Ajax, ON, Canada

Jairo is the best guide and naturalist and teacher. He and the crew made this a great experience.

- Andrew and Carolyn - Burlington, VT, USA

Jairo did everything he could to make it successful – and his knowledge is immense. A very well organized crew and tour. Small details matter. Care and safety paramount.

- David and Claire - Lima, Peru

The food was fabulous, dining room service very professional, guides enthusiastic, thorough, knowledgeable, clear willing, love the Galapagos, most talented.

- Bonnie and Peter - Lyme, CT, USA

We would recommend this cruise to everyone because everything was perfect. Staff + guide were extremely welcoming and helpful. We had an amazing, unforgettable experience.

- Errol – Netherlands